Print Club FAQ
When are prints mailed out each month?
Prints are mailed on the last day of each month. That means you’ll receive each month’s artwork in the following month.
For example: May’s artwork ships out on May 31st and should arrive in your mailbox sometime in June.
How long does delivery take?
Print Club orders are sent via untracked standard mail.
U.S. orders typically arrive within 3 business days to 2 weeks.
International orders may take 2 to 6 weeks, depending on your location and local postal service.
Please note that since shipping is untracked, delivery times can vary.
I accidentally signed up for the USA print club when I wanted to sign up for the international.
If you signed up for the USA Print Club before June 1, 2025, and live internationally, don’t worry! Your subscription will remain the same, and all your prints will still reach you as expected.
Starting June 1st, I’ve added a dedicated International Print Club portal. As a one-woman business, I wasn’t able to include international shipping costs within a single Print Club tier. To keep the project as accessible as possible, I’ve created a separate international option that includes the additional $1.60 shipping fee.
If you accidentally signed up for the wrong portal after June 1st, just email me at pujcreative@gmail.com. I’ll happily cancel the incorrect membership so you can rejoin through the right portal. :)
Can I cancel my Print Club subscription?
Yes! You can cancel anytime—just log into your account and head to the subscriptions tab. No questions asked.
My print never arrived or arrived damaged, what should I do?
I’m so sorry to hear that! If your print hasn’t arrived within the expected time, or if it shows up damaged, just reach out to me at pujcreative@gmail.com and I will send you a replacement.
How does billing work?
Once you subscribe to the Print Club, you'll be billed monthly on the same day you joined, continuing until you choose to cancel.
If a payment doesn’t go through, there is a 10 day grace period, if the payment does not go through after the grace period your order for that month won’t be processed.
Can I buy past prints?
Yes! Select past prints are available in larger sizes under the Prints tab.
Can I return a print?
All artwork and prints are final sale and non-returnable, due to their limited and made-to-order nature. Thanks for understanding!
Still have questions?
Reach out anytime at pujcreative@gmail.com, I’m here to help.